nestcrest Terms of Service

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Welcome to nestcrest. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the nestcrest website, mobile platform, product catalog, and customer support channels. By using our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your use of any service offered by nestcrest confirms that you have reviewed these Terms, understand them, and consent to be legally bound by them together with every law and regulation that applies to your use of our platform. Should you disagree with any portion of these Terms, you may not access our website or use our services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, non-commercial purposes. The following actions are not permitted:
  • Submitting fraudulent requests, placing false orders, or misrepresenting your identity;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our authorization;
  • Attempting to breach site security, compromise data infrastructure, or gain access to another user's account;
  • Reselling nestcrest products for commercial purposes without our prior written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical errors or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, nestcrest may correct the mistake and revise or cancel any affected order before it ships, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@nestcrest.top within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on nestcrest's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to nestcrest and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent permitted by applicable law, nestcrest shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our platform, products, or services. Our maximum aggregate liability for any claim arising from a transaction shall not exceed the total amount paid by you for the specific products or services in question.

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8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase shall first be submitted to nestcrest's support team for informal resolution.

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9. Changes to These Terms

nestcrest may revise or update these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. Your continued use of our website or services after any update signifies that you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: nestcrest
• Customer Support Email: support@nestcrest.top
• Customer Support Phone: 19567934511
• Physical Business Address: 220 SABAL LOOP, Laredo, TX 78045, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST